Job completed for Elizabeth G. - Pompton Plains, NJ
Completion date: August 9, 2021
Location: Pompton Plains, NJ
Why did the customer contact us?
The Client from Pompton Plains, NJ found us on a Google search. They had a sewer loss which affected the finished basement.
Solutions provided:
We arrived within 60 minutes of the Client's call at the home in Pompton Plains, New Jersey. Our Project Managers thoroughly assessed the sewage damage along with the Homeowner. They discussed in detail the plan of remediation.
Our IICRC-certified technicians started immediately by setting up high-velocity air movers, commercial dehumidifiers, HEPA air scrubbers and hydroxyls to begin drying and cleaning their finished basement. We cleaned and packed up their unaffected content and moved it to a dry area of their basement. With the Homeowner's permission, we recorded and documented the disposal of non-salvageable items. We removed, bagged and disposed of the affected materials. Our Team scheduled HVAC air duct cleaning and sanitation for sewage and odor. They replaced all air filters in the HVAC systems.
The Homeowners were happy to learn we could work and bill their insurance company, NJM, directly.