Job completed for Ruth D. - Ogdensburg, NJ

Completion date: August 11, 2021

Location: Ogdensburg, NJ

Why did the customer contact us?

The Client from Ogdensburg, NJ found us through a Google search. She woke up to water in her utility room. The water heater broke. She needed the water out of her basement before she could replace the water heater.

Solutions provided:

We arrived at the home in Ogdensburg, NJ within 90minutes of her call. We assessed the damages along with the Homeowner. We discussed the course of action to restore her home properly. The Homeowner was extremely grateful that we were able to relieve her concerns by explaining what steps were needed.

Our IICRC-certified technicians started immediately by setting up high-velocity air movers, commercial dehumidifiers, HEPA air scrubbers and hydroxyls to begin the drying process. They extracted the standing water. They packed up her unaffected content and moved it to a dry area of her basement. With the Client's permission, they recorded and documented the disposal of non-salvageable items. They removed, bagged and disposed of affected materials.