Job completed for Lauren T. - Montville, NJ - Water Damage

Completion date: March 12, 2025

Location: Montville, NJ

Why did the customer contact us?

Lauren called PDQ Restoration in a panic after discovering her finished basement in Montville, NJ had flooded due to a broken pipe. Overnight, a supply line had ruptured behind the basement wall, and by morning, several inches of water had soaked through her carpet, baseboards, and drywall. With valuable furniture, electronics, and personal items at risk, Lauren needed immediate professional water damage help to prevent further destruction and potential mold growth.

Solutions provided:

Upon arriving at the Montville, NJ property, the PDQ Restoration team quickly located and shut off the broken pipe, then performed a detailed inspection of the basement using thermal imaging and moisture detection tools. Water extraction began immediately using high-powered pumps and vacuums to remove all visible water from the soaked carpet and flooring. Once the bulk of the water was removed, our crew installed industrial dehumidifiers and air movers throughout the basement to target wet areas and reduce moisture and humidity levels deep within the building materials.

PDQ Restoration took special care to protect Lauren’s belongings, moving furniture to a safe, dry area and evaluating water-damaged items for potential restoration. All damp surfaces, including the walls and baseboards, were treated with antimicrobial solutions to prevent bacteria and mold growth. Our team then carefully sanitized every affected area, ensuring the basement was clean, safe, and ready for repairs. We also conducted daily humidity and moisture checks to confirm the space was drying as expected.

Within four days, Lauren’s basement in Montville, NJ was fully dried and restored. The PDQ Restoration team worked directly with her insurance provider, documenting all damage and supporting her claim to ensure maximum coverage. Thanks to PDQ’s fast and thorough response, Lauren’s finished basement in Montville, NJ was saved from long-term damage. Residents of Montville, NJ can rely on PDQ Restoration for expert help when broken pipes cause flooding and moisture issues.

Team members on this project:

Tim Rozansky Jr., David Rebolledo