Job completed for Jennifer B. - Montville, NJ - Water Damage

Completion date: January 30, 2025

Location: Montville, NJ

Why did the customer contact us?

Jennifer contacted PDQ Restoration after discovering water leaking from the ceiling of her finished basement in Montville, NJ. A broken water pipe had caused significant damage, soaking the ceiling, walls, and parts of the carpeted floor. Concerned about potential mold growth, structural issues, and damage to her basement furnishings, Jennifer needed immediate professional help to stop the leak, dry out the space, and restore her home.

Solutions provided:

PDQ Restoration arrived at Jennifer’s Montville, NJ, home within hours and quickly shut off the water supply to prevent further damage. The team carefully removed the damaged ceiling drywall to access and repair the broken pipe. Once the plumbing was fixed, they used high-powered extraction equipment to remove standing water from the carpet and set up industrial-strength dehumidifiers and air movers to dry the ceiling, walls, and flooring. Thermal imaging technology was used to locate hidden moisture pockets, ensuring a thorough drying process.

To prevent mold growth and bacteria buildup, PDQ Restoration applied antimicrobial treatments to all affected surfaces. After confirming that the basement was completely dry, they replaced the damaged drywall, repainted the ceiling, and cleaned and deodorized the space. Throughout the restoration process, the team worked with Jennifer’s insurance provider to streamline her claim, reducing her out-of-pocket costs.

Thanks to PDQ Restoration’s quick and professional response, Jennifer’s finished basement in Montville, NJ, was fully restored. With her ceiling repaired, flooring dried, and moisture eliminated, she could once again enjoy her basement without concerns about lingering water damage or mold issues.

Team members on this project:

Leo Trinidad