Job completed for Guy S. - Dover, NJ - Water Damage

Completion date: January 4, 2025

Location: Dover, NJ

Why did the customer contact us?

Guy reached out to PDQ Restoration after a malfunctioning water heater in his basement caused a significant pipe break, leading to extensive water damage in his Dover, NJ home. The sudden leak resulted in water flooding the basement, soaking the flooring, walls, and numerous personal belongings. Worried about potential mold growth and structural damage, Guy knew he needed immediate professional assistance to mitigate the impact.

Solutions provided:

Upon arriving at Guy’s residence, the PDQ Restoration team conducted a comprehensive evaluation of the affected basement area to determine the extent of the water intrusion. They swiftly began extracting the standing water using high-capacity pumps, preventing further saturation of the flooring and walls. Industrial-grade dehumidifiers and powerful air movers were then deployed to ensure thorough drying of the soaked surfaces and hidden moisture pockets.

To safeguard against mold and bacterial growth, the team applied specialized antimicrobial treatments to all impacted areas, ensuring a healthy and safe environment for Guy and his family. They also carefully inspected the walls and flooring to identify and eliminate any remaining dampness, ensuring that no hidden moisture could lead to future issues.

Throughout the restoration process, regular moisture readings were taken to confirm that the basement was completely dry and free from residual water. Over the course of three days, PDQ Restoration worked diligently to restore Guy’s basement, coordinating seamlessly with his insurance provider to streamline the coverage process. Most of the restoration costs were covered by Guy’s insurance, leaving him responsible only for the deductible.

Thanks to PDQ’s swift and professional service, Guy’s basement in Dover, NJ, was returned to its pristine, dry condition, allowing him to resume normal use without any lingering concerns about water damage or mold.

Team members on this project:

Cheryl Knox, Leo Trinidad