Job completed for Erin D. - Rockaway, NJ - Sewage Damage

Location: Rockaway, NJ

Why did the customer contact us?

Erin reached out to PDQ Restoration after experiencing a severe sewage backup in her home in Rockaway, NJ, caused by an overflowed toilet. The overflow led to sewage and fecal matter spreading throughout her unfinished basement, resulting in extensive category 3 water damage. Erin was particularly concerned about the presence of harmful bacteria and the associated health risks, especially because her children often play in the basement. The odor of sewage and the visible signs of contamination made the area unsafe, prompting Erin to urgently request PDQ's professional cleaning and sanitizing services.

Solutions provided:

When PDQ Restoration arrived at Erin’s home in Rockaway, the technicians immediately began the cleanup process by donning full PPE to safely handle the biohazardous material. They removed all visible sewage, fecal matter, and contaminated debris from the basement. The team then performed a thorough bio wash to sanitize the affected areas, focusing on eliminating bacteria and reducing health risks. High-efficiency deodorizers were used to neutralize the persistent odor of sewage and poop throughout the space. The comprehensive cleaning and sanitizing efforts ensured that the basement was safe and free of contaminants, providing peace of mind for Erin and her family.

Team members on this project:

Nart Bachok, Chris Soffel