Job completed for Ginny C. - Mount Olive, NJ

Completion date: September 22, 2020

Location: Mount Olive, NJ

Why did the customer contact us?

The Client from Mount Olive, New Jersey found us through a Google search. Her 2nd floor bathroom had a sink fixture break, causing water damage to that bathroom, the kitchen, living room and garage on the first floor and the partially finished basement below that. She asked for an estimate since she had been living in the home since 1960 she has accumulated a lot items and wasn't sure insurance would cover it.

Solutions provided:

Our Project Managers arrived in Mount Olive, NJ shortly after the Client's call. The Client was visibly upset. Our PMs assessed the damages with the Homeowner. We explained in detail the plan of remediation. The Homeowner was relieved when she learned we could work and bill her insurance company, directly.

Our Team started immediately by setting up the drying equipment; high-velocity air movers, commercial dehumidifiers, HEPA air scrubbers and hydroxyls to begin drying her home. They packed up her unaffected content and moved it to a POD on her property. With the Client's permission, they recorded and documented the disposal of non-salvageable items. They removed, bagged and disposed of the affected materials.
We visited her home each day to look after the drying process. The Homeowner was very thankful for the service PDQ Restoration was able to provide.