Job completed for Kirsten W. - Hanover, NJ

Completion date: November 19, 2020

Location: Hanover, NJ

Why did the customer contact us?

The Client from Hanover, NJ found us through a Google search. She needed an estimate because her dishwasher had been leaking for sometime. She didn't notice until the hardwood floors in her kitchen were discolored.

Solutions provided:

Our Project Managers arrived within 60 minutes of the Client's call at the home in Hanover, New Jersey. They assessed the damages, took meter readings and went over our plan of remediation with the Homeowner. The Homeowner was relieved to find out this would be covered under insurance and that we could work and bill her insurance company directly.

Our IICRC-certified technicians started immediately by setting up high-velocity air movers, commercial dehumidifiers, HEPA air scrubbers and hydroxyls to begin drying her home. We packed up their unaffected content and moved it to a dry area of their home. With the Client's permission, we recorded and documented the disposal of non-salvageable items. We removed, bagged and disposed of the affected materials.
We visited their home daily to take moisture readings and look after the drying process.

Team members on this project:

Azar Mamkagh, Henry Anderson